Shipping & Refund Policy

Current turnaround time (TAT) is 14-21 business days. All preorders have a TAT of 4-6 weeks unless stated otherwise! Please join our Facebook group to keep up with changes in TAT!

Refunds are only offered if there is an issue with product quality, TAT or order mistake made by me. Your refund will be processed in the same way you pay. 

No refund will be given if there is an issue with wrap sizing. You can find wrap sizes under the bow styles & basic info tab! 

If you have any questions about your order, custom requests or want to request a refund, please email us at-

allaboutrubie@gmail.com

Please allow 48 business hours for a reply.